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Managed services & training

Installation is the start, not the end. Our managed services keep your systems monitored, patched and secure month after month, with a named security lead and engineers ready when hardware fails. We also train your people, from staff cyber awareness to hands-on sessions on your own sound desk.

Suited to

Businesses without in-house ITVenues and places of worship relying on volunteersHomeowners with complex systemsOrganisations needing security leadership
Speak to our team0161 820 1500or message us on WhatsApp
Problems we solve

Where we can help.

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We have no one to call when things break.

Responsive support with agreed response times.

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Nobody is keeping an eye on security.

Monitoring, patching and a named security lead.

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Our staff and volunteers were never trained.

Practical training on your own systems.

What we deliver

Scope of the solution.

Managed IT and security, smart home and AV care plans, responsive support and training for staff and volunteers. Take a single element or the complete solution; every engagement is scoped and quoted individually.

Managed IT & security

Monitoring, patching, endpoint and firewall management, backup checks and regular reporting, with a named security lead.

Virtual CISO

Senior security leadership on a part-time basis: strategy, policy, risk and board reporting.

Smart home & AV care plans

Remote monitoring, firmware updates, priority support and scheduled service visits for homes, venues and AV systems.

Responsive support

Help desk, remote assistance and on-site engineers when something goes wrong.

Staff cyber awareness

Workshops and phishing simulation campaigns, with completion records for insurers and auditors.

Incident response exercises

Realistic ransomware and data breach scenarios rehearsed with your leadership team.

Operator & volunteer training

Hands-on sessions on your own sound desk, lighting console or control system.

Deliverables

What you receive

  • Agreed response times
  • Monthly or quarterly reporting
  • A named point of contact
  • Training records
  • Regular review meetings
Process

How the work runs

  1. 1ConsultWe visit, listen and assess the site, the risks and what you need it to achieve.
  2. 2DesignWe put forward a written design with drawings, equipment options and a fixed quotation.
  3. 3DeliverOur engineers install, configure and commission the system, then test it with you.
  4. 4SupportWe hand over full documentation, train your people and stay on hand afterwards.
Contact

Discuss your project.

Call, message or email us. Tell us what you need and a member of our team will arrange a consultation, followed by a written proposal and fixed quotation.

New enquiries
enquiries@ecisystems.co.uk
Sales and quotations
sales@ecisystems.co.uk
Consultancy
consultants@ecisystems.co.uk
Support
helpdesk@ecisystems.co.uk